Parity MedBill offers a unique approach in our collaborative working relationship with your medical practice or hospital. As opposed to the hardline approach of a collection entity, we are a third-party advocacy group that comes alongside patients who have aged accounts receivable ‘patient responsibility' balances. We help them better understand their medical bill situation and assist them in resolving their responsible balance with a medical practice, hospital, or other medical providers. 

Our focus on medical bill advocacy provides patients with a more holistic service approach as opposed to the hardline collection approach applied from all the providers that may have been involved in the specific medical event. We arrange for pre-approved discount options with each medical provider to settle the aged AR patient balance due, offer consumer loan options, and act as a third-party advocate to assist patients with all their medical bills. Our outcomes offer a vast improvement from those of the traditional collection approach. 

Third-party advocacy services also can achieve great results in reducing the older patient responsibility balances without incurring any extra labor or other costs to the provider entity. As we work directly with the patient, Parity MedBill will collaborate with you to identify the best payment option and then help to facilitate that payment to your organization. We work to ensure the patient adheres to the negotiated settlement process – whether a single payment to settle the account in full or a payment plan. Most importantly, Parity MedBill becomes your ally, providing friendly, collaborative support for both the provider and patient and eliminating the stress surrounding each patient’s outstanding medical bill obligations. 

No. Parity MedBill is a patient advocacy entity solely focused on consumer medical bill advocacy services and medical bill resolution. We are not a collection agency, debt collection firm, or medical billing company. 

The executives and staff of Parity MedBill bring over 80 years of combined experience in medical practice management, medical billing and collections, group benefits administration, and medical bill negotiations.  The business side of healthcare has been our area of focus and expertise for many years. 

We’re committed to putting our years of experience to work in assisting our clients and partnered medical providers resolve outstanding medical bills in a manner that is friendly, efficient, and effective in reducing patient responsibility medical bill balances, and final obligations. Our goal is to be an extension of your staff with the specific goal of focusing on aged accounts receivable and helping bring those to resolution. 

Parity MedBill offers a unique approach and perspective in our collaborative working relationship with your medical practice or hospital. We offer the opportunity to have a third-party advocacy entity connect with patients that have aged accounts receivable patient responsibility balances to better understand their situation and assist them in resolving their medical bills with a medical practice, hospital, and other medical providers. 

Our involvement would begin at the time frame that a patient responsibility balance reaches the 90-day aged category. At that time, we extend our service model directly to the patient offering to assist them in the reconciliation and settlement of their medical debt obligations, including the balance due for the partnering provider entity. Then, on an ongoing, monthly basis, you will be able to submit any patients that have reached the 90-day AR window to our team. We will then reach out to each patient, introduce our advocacy services, and assist them in the medical bill resolution process. 

We work with our ProviderPartners to develop predetermined discount ranges based on the aging status and obtain approval from the medical practice or hospital prior to us reaching out to the patient. This collaborative approach provides a Parity with a much higher success rate in the elimination and settlement of patient balances before the account reaches “collection” status. The discounted ranges are established as a part of the ProviderPartners implementation process and are always subject to the approval of the provider entity. Monthly reporting of the results of our advocacy services is provided to monitor and demonstrate the success of our approach. 

Our advocacy approach is very different from a standard billing and collection approach. It is not meant to compete with these functions within the provider billing office. Instead, we offer a collaborative, supportive service approach to offer resources to your patients to assist them as a third-party in reconciling their medical debt. Consider us an extension of your team tasked with the specific goal of focusing on aged accounts receivables. By doing so, you’ll free up even more internal staff resources to focus on current AR and working with patients and their insurance providers.  

We believe our approach offers a huge advantage to your medical practice or hospital, as we take on the communication and advocacy directly with your patients and help to facilitate the medical debt negotiation and settlement process. We even provide loan or payment plan options that otherwise may not be available to the patient, all at no direct cost to the medical provider. 

First, you’ll gain a collaborative, patient-friendly approach for dealing with aged patient receivable balances. Patients that are faced with multiple medical bills can quickly get confused, apathetic, or discouraged in their ability to manage the medical debt responsibilities set out before them. While we will not be successful in every case, Parity provides your patients with a knowledgeable advocate who can encourage and advise them on the best path to resolution. 

The advocacy services offered through Parity MedBill provides your patients with expert resources to help them solve their medical debt crisis. While results cannot be guaranteed, we’ve found that by building a relationship with the patient and facilitating the debt settlement or payment plan arrangements, our advocacy approach leads to a higher success rate in resolving these balances for your practice. 

Good news! Adding the services offered by Parity MedBill will require minimal changes to current internal processes for your billing team. Because we are not a billing company or a collection firm, we are supplemental to the existing billing and collection processes currently in place. We will layer in as a compliment and support to your billing team, focusing on the aged accounts receivable patient balances and therefore freeing up more staff resources to address current AR and coordinating those payments with insurance providers.  

Our collaboration starts for all ‘patient responsibility’ accounts balance older than 90 days in aging. We simply need the initial details on those accounts and then monthly thereafter. This reporting process should not be disruptive, as accounts are not transferred to us, but merely noted as an “Advocacy“ account for tracking and communication purposes. We will work with you to develop a few additional tracking codes in your system for discounts and payments facilitated by our advocacy services. 

Our service fees are collected directly from the patient/consumer who engages our medical bill advocacy assistance and is based on a % of savings that we negotiate on their behalf as we assist them in settling their medical bill liability. Our service fees are lower than most other medical bill negotiation services as we leverage our experience and systems to make the process more efficient and pass those savings to our clientele.  Fairness in the final settlement process with the provider and in our fee structure to our clients is a bedrock component of our mission. 

We look forward to the opportunity to learn more about your specific situation.  You can email us at customerservice@paritymedbill.com or set a Discovery Call appointment through this website to learn more about our advocacy services with a representative.  If it’s easier for you, you can always just call us and ask to speak to a Provider Advocate Representative.